Internal Communication Specialist

About NSC Software

NSC Software delivers premier software development and consulting services for global businesses, powered by Vietnam’s top engineering talent. With a team of 150+ IT professionals, we continuously expand our capabilities, refine our delivery processes, and adopt cutting-edge technologies to meet diverse client nee ds.

Guided by our core values—Premier, Talented, Innovative, Committed, and Trusted—we focus on building long-term partnerships and delivering future-ready solutions. Through this, we aim to advance Vietnam’s IT industry and create meaningful global impact.

Job Description

We are looking for a proactive and creative Internal Communication Specialist to enhance employee engagement and strengthen company culture. This role is ideal for candidates with experience in IT outsourcing environments, especially those familiar with remote or distributed team structures.

At NSC Software you will have the opportunity to work remotely, with fixed working hours from 8:30 AM to 5:30 PM (Vietnam time).

Key Responsibilities

Internal Communication Planning & Execution

• Develop and execute internal communication plans aligned with company goals and employer branding strategy
• Manage internal communication channels (email, intranet, workplace tools, newsletters, etc.)
• Create clear, engaging, and consistent messaging for company-wide announcements and updates

Employee Engagement & Culture Building

• Design and implement engagement initiatives suitable for both onsite and remote employees
• Organize internal events, campaigns, and activities (online & offline) to boost employee engagement and retention
• Collaborate with HR, TA, and leadership to promote company culture and core values
• Measure and improve employee engagement through surveys and feedback initiatives

Content Creation

• Produce high-quality content (articles, posts, videos, presentations) tailored to internal audiences
• Translate technical or business updates into easy-to-understand communication for employees
• Ensure consistency in tone, voice, and branding across all internal materials

Stakeholder Collaboration

• Work closely with department heads and leadership team to align communication messages
• Support managers in cascading communication effectively to distributed teams
• Act as a bridge between management and employees to ensure transparency and clarity

Employer Branding Support (Internal Focus)

• Support internal employer branding initiatives to enhance employee experience
• Collaborate with external branding/marketing teams when needed for integrated campaigns

Skills & Qualifications

• 3+ years of experience in Internal Communication, preferably within IT outsourcing (ITO) companies
• Hands-on experience working in remote or hybrid environments, with the ability to engage and communicate effectively with distributed teams

• Strong understanding of tech environment and ability to communicate effectively with technical teams
• Excellent writing and content creation skills in both Vietnamese and English
• English proficiency equivalent to IELTS 6.0 – 6.5
• Experience managing internal communication channels and tools (e.g., Workplace, Slack, intranet, email platforms)
• Strong organizational and project management skills
• Good interpersonal and stakeholder management skills
• Creative mindset with attention to detail

Nice-to-have

• Experience in organizing virtual engagement activities for remote teams
• Familiarity with employer branding strategies
• Ability to create short-form video content and design visuals using common mobile applications (e.g., Canva, CapCut, InShot, etc.)
• Basic knowledge of multimedia storytelling and content trends (especially for internal engagement)
• Experience working in international or cross-cultural environments

Compensation and Benefits

• Competitive Compensation: 18,000,000vnd/ month
• Flexible Work Arrangements: Hybrid (2 office days/week)
• Working time: 5 days/week (Monday to Friday).
• Attractive Benefits: 13th-month bonus, KPI bonus, social insurance… 
• Opportunity to work within a professional and multicultural environment.
• Enhance English skills daily with global team 
• Assistance and support through all aspects of the onboarding process
• Company Team Building Trip every year.
• Training sponsorship programs
• Professional and dynamic working environment. 
• Mental health support at work
• Private health insurance
• Social insurance
• Unemployment Insurance 
• Parental paid Leave: 5 days 
• Vacation Leave: 12 days per year 
• Medical Leave: 8 days per year